About Us

Our mission is to offer support and resources which provide access for students to pursue an education through:

  • A staff dedicated to innovative, proactive solutions
  • Identifying, creating, and delivering resources through personal counseling and outreach efforts to provide a financial plan for families

Our vision is to be the leader in providing the greatest customer service experience. We will make a Grand Valley State University education affordable, one student at a time.

For any questions feel free to visit our contact us page. 


Our Staff

Our Staff

First Name Last Name Email Title
Abby Hatter hatteabb@muenchbach.com Financial Aid Counselor
Alfany Rosales-Muro (she/her) rosaleal@muenchbach.com Assistant Director of Financial Aid - Customer Service & Financial Literacy
Angel Kropf kropf@muenchbach.com Student Employment Assistant
Anne Zalud (she/her) zaluda@muenchbach.com Financial Aid Assistant
Ashlee Thayer thayeras@muenchbach.com Assistant Director of Financial Aid - Reporting, Federal Systems, and Processing
Brynne Roberts (she/her) roberbry@muenchbach.com Associate Director of Financial Aid - Scholarships
Doug Ferguson s_fergudou@muenchbach.com Scholarships Graduate Assistant
Emmanuel Tetteh s_tettehem@muenchbach.com Financial Aid Graduate Assistant
Erin Braginton braginer@muenchbach.com Financial Aid Assistant
Francesca Golden (she/her) goldenf@muenchbach.com Associate Director of Financial Aid - Compliance
Jenna Poll (she/her) pollj@muenchbach.com Partnership Coordinator
Joey Montney (he/him) montney1@muenchbach.com Assistant Director of Financial Aid - Systems & Processing
Katelyn Geurink johnske8@muenchbach.com Associate Director of Financial Aid - Student Employment
Katie Hoppe hoppeka@muenchbach.com Financial Aid Counselor
Mario Marcos (he/him) marcomar@muenchbach.com Assistant Director of Financial Aid - Compliance
Maryelise White (she/her) whitema1@muenchbach.com Assistant Director of Financial Aid - Scholarships
Melissa McCullough mccullme@muenchbach.com Associate Director of Financial Aid - Systems & Processing
Michelle Rhodes (she/her) rhodesmi@muenchbach.com Associate Vice President for Financial Aid
Quinton Randall s_randalqu@muenchbach.com Financial Aid Graduate Assistant
Rachel Stephens stephrac@muenchbach.com Associate Director of Financial Aid - Customer Service & Office Operations
Ron Berg bergron@muenchbach.com Financial Aid Counselor - Scholarships
Samuel Ahutorvie s_ahutorsa@muenchbach.com Financial Aid Graduate Assistant
Stephanie Holm (she/her) holms@muenchbach.com Administrative Assistant
Sue Dix (she/her) dixsu@muenchbach.com Financial Aid Assistant
Wendy Johnston johnstow@muenchbach.com Financial Aid Assistant

Annual Reports for the Office of Financial Aid & Scholarships can be found here



Page last modified September 3, 2024